Customer Testimonials

Tim T

"I had the pleasure of working with Mark at a major Telecom and I was initially impressed with his Leadership, Recruiting skills and professional demeanor whenever I engaged him. He consistently demonstrated fairness, understanding and a passionate approach to consulting in his work as well as his approach to life.

I found Mark to be reliable, dedicated and eternally upbeat. His ability to identify and assess
ones skills and understanding of approach with customers is unparalleled and it is because of his excellence in everything he did, that I repeatedly asked him for guidance and feedback. His unwavering commitment to exceeding customer expectations while maintaining professionalism and follow-through. One of the nicest guys you will ever work with, Mark always took the time to listen, even when it was nothing to do with work. I would gladly welcome and work with Mark again, should ever our paths cross in business."

CSMII, Client Advocate Team, Client Service & Escalation Management, Toronto, Canada
Carrie W

"I have known Mark for over 10 years, we first met when he was my manager at a company where we both worked.

My role required me to work with a large number of people from different departments and in different countries. I struggled with how to effectively convince such a diverse group that what I was working on was important and how it could be to them as well.

Mark's patient coaching gave me the confidence and tools that I still use. His support was always positive and non-judgmental. He helped me to find realistic solutions that worked."

Colorado Springs,
United States
John C

"Mark shares his gift of seeing opportunity in adversity by focusing on simple honest truths that build confidence.beovercome, while
respecting the individual's need to forge a personalized plan for success. Open, personable and wise, I cannot imagine anyone who would not benefit from mark's services."

Technical Consultant / Supervisor, Ottawa, Canada
Karim D

"I've had the pleasure to work for Mark early on in my professional career and the experience I gained during that time proved to be one of the most invaluable experiences of my life.

Starting off as a young, early-in-career professional in a corporate environment is often a daunting task. I was no exception. It is a time where one develops habits, business acumen, and work ethics; three very important things that really set the tone for a successful career. Mark really mastered effective communication in a professional setting and, in my opinion, really broke down the traditional barrier between manager and direct report.

Delivering constructive feedback with the genuine intention of solving a problem and helping someone develop is an incredibly difficult thing to do but Mark made it look easy. He is very
light hearted with a great sense of humor but was stern and objective focused when he needed to be which as a result was in the best interest of the employee and company.

If I could sum up what I learned from him in one sentence it would be “We win together, we learn together”. I’ve taken this basic principle of leadership and leveraged it throughout my career and it has without a doubt been the most contributing factor to the success I’ve had thus far."

Virtual Partner Account Manager, Toronto, Canada
Grace Baba

"Mark was responsible for both creation and implementation of a host of leadership and performance measurement tools within i3 International Inc. During implementation, he was responsible for training staff in groups ranging from 2 to 80 people.

Mark is a skilled presenter with the ability to keep the audience, which ranged from technicians to executives, entertained and engaged by using easy to understand concepts and his unending quick-wit.

To-date we continue to utilize the concepts that he speaks about in his new book, The Ego-Continuum. I would not hesitate to give Mark a full endorsement as a leadership and human resources trainer/speaker.''

i3 International, Toronto,
Shayda Y

"The connection I have with Mark is very strong, and completely unique. There is a concrete foundation of trust, which is a key element for me, and it creates a path of openness in our talks.

There is nothing I can't tell Mark. Nothing too "strange" or too "serious". Some things that I've kept hidden from others my whole life don't even cause him to blink an
eye, and are even combated with a lighthearted comment or observation. There is a directness in his words, which at times is surprising, but completely refreshing, and brings a clear perspective to the surface from my own being.

Being incredibly intuitive, he is able to perceive my struggles with a deeper
knowing and understanding of it all, and communicate that back to me clearly. I still think about certain points he has made over a year ago because of the immense clarity they brought me. Our talks are not without humour, as Mark himself is very light hearted, and this adds to an even more comfortable space of communication. Though, all jokes aside, he is always listening, and I am always learning more and more about myself through my journey with him as my coach."

Yellowknife, Canada